• Data Storage (Details)
      LAN Support Services provides data storage and backup services to meet departmental data storage needs. $
    • Data support
      The GIS and Data Lab provides workspace for KU students, staff and faculty, as well as assistance with numeric, geospatial, statistical and related data. The Lab supports GIS and statistics-related class work, teaching and research at KU.
    • Deskside Coaching
      Deskside Coaching is personal computer assistance in your office, tailored to fit your needs. Available for faculty and staff only.
    • Desktop Support - Application Patch Management (Details)
      LAN Support Services provides automatic Microsoft Windows and Sophos antivirus updates, patches for standard applications and security updates. $
    • Desktop Support - Full Support Package (Details)
      Technical support for university owned machines is available through LAN Support Services. $
    • Digital Publishing
      Digital Publishing Services provides support to the KU community for the design, management and distribution of online publications, including journals, conference proceedings, monographs, and other scholarly content.
    • Digital Text Collections
      Search, browse and display digital text docuemnts in the Kenneth Spencer Research Library.
    • Document Management
      See Hawk Drive for details about document sharing and storage.
    • Firewall Management (Details)
      The IT Security Office offers firewall management and/or design to assist departments in developing, deploying or managing firewalls. $
    • GIS and Data Lab
      The GIS and Data Lab offers workshops and other training resources, access to GIS and statistical software, assistance working with data, and large-format scanning and printing services.
    • Grade posting
      Enroll & Pay system allows faculty to post grades electronically at the end of each semester.
    • Hawk Drive (Details)
      Hawk Drive provides one location for all KU faculty, staff and student employees to share files, manage file portals, store and publish their content, collaborate on research projects and reduce administrative costs.
    • HR Pay
      Personnel related staff can get access to, and training for, the KU HR Pay system.
    • HR Payroll
      Personnel related staff with job duties related to Human Resources and Payroll activities may get access to the HR/Payroll system after attending training.
    • KU Anywhere
      KU Anywhere provides secure access to resources on the KU network (to use Outlook or access a departmental file server) from off campus locations. Service available to faculty (including emeriti), staff, GTAs and GRAs.
    • KU Card
      Use your KU Card to pay for meals, lab printing, check out Library books, and more.
    • KU Info
      A great source of information about KU and beyond. Call with your questions, or go to the website to browse the Q&A database that the KU Info staff uses.
    • KU IT Knowledgebase (Details)
      The KU IT Knowledgebase provides the KU community with a self-service solution for obtaining assistance with IT-related questions and services.
    • KU Online ID
      The KU Online ID (and associated password) is your key to access many online services at KU including email, Blackboard, Enroll & Pay, Kyou portal, etc.
    • KU ScholarWorks
      KU ScholarWorks is a digital repository for scholarly work created by KU faculty and staff. It makes important research available to a wider audience and helps assure its long-term preservation.
    • Kyou portal
      Your first stop for online services at KU. Access email, course schedules, grades, put money on your KU card, purchase a parking permit, renew a library book and much more--all from one location.
    • Lab Management (Details)
      Central support for departmental computing labs that includes creating desktop images, installation and updating of software. $
    • Lab Reservations
      Reserve a computing lab for instructional purposes. Site provides lab locations, software installed, and online reservation requests.
    • LAN Support Services (Details)
      LAN Support Services (LSS) is a unit within Information Technology, a division of the University of Kansas Information Services. LSS provides server administration and a variety of distributed computing services to University departments. LSS also provides technical consulting and staffing services to support departmental technical staff and ensure consistent technical assistance for University end users.
    • LAN Support Services Customer Service
    • Library - Catalog (Details)
      Online catalog for collections held by KU Libraries, Law Libraries, Medical Libraries, Learning Resource Center, and other Libraries. Includes over three million books, journals, periodicals, newspapers, audio/visual materials, etc.
    • Library - Course reserves (Details)
      Reserve library materials either on-site or online for student access. Articles on electronic reserve can be accessed by students anytime they need them.
    • Library - E-Journals (Details)
      Find electronic journals on a wide range of topics.
    • Library - General Information
      Main Library homepage with information about locations, services, databases, research assistance, etc.
    • Library - Interlibrary Loan and Document Delivery (Details)
      Request items that are not available from the KU Libraries or request copies of articles from print journals held in the KU Libraries.
    • Library - Online Databases (Details)
      Alphabetic, broad subject, and search access to citation and full-text databases, almost all provided through KU Library subscriptions.
    • Library - Retrieve From Shelf (Details)
      Eligible KU borrowers may request that books, videos, and other items located in one KU Library be delivered for pickup at another KU Library.
    • Library - Services for People with Disabilities
      The KU Libraries provides various types of assistance for people with disabilities in obtaining, accessing, and making use of library resources, materials, and services.
    • Library - TripSaver (Details)
      Eligible KU Lawrence campus faculty/staff may request that books, videos, and other items located in one KU Library be delivered to their office wherever Campus Mail delivers.
    • Media Classrooms
      Find out which classrooms are designated as media classrooms, how to reserve a media classroom, and what equipment is installed.
    • Music on Hold
      Service that allows licensed, pre-recorded music and KU-related items of interest to be played while callers are on hold. Currently for Lawrence campus phone numbers only.
    • Research Assistance
      A great starting point for research resources available through the KU Libraries.
    • Research Server
      Research accounts on a Unix server are available for KU researchers who need access to statistical software and CPU-intensive numerical processing.
    • Residential housing access
      ResNet provides network access, voice service and cable TV to students living in the campus residence halls.
    • ResNet Automated Security
      ResNet automatically scans new student computers for viruses and worms and removes them, installs Sophos antivirus, and requires students to complete a KU security awareness quiz. This system also automatically installs security patches and software updates.
    • Video Conferencing
      Campus video conferencing services are provided by KU Media Productions.
    • Voicemail
      J-TALK is KU's complete call answering and voice mail system. Available services include mailboxes, bulletin boards (outbound messages only) and automated attendants.
    • VPN
      VPN (Virtual Private Network) allows access to campus services, such as Outlook or a local file server, from home. KU's VPN service is called KU Anywhere. Only available for faculty (including emeriti), staff, GTAs and GRAs.

    Search
    What's New

    KU IT Knowledgebase
    Get answers to all of your technology-related questions.

    Hawk Drive
    Document sharing, wikis, and other useful collaboration tools are now available.